Last Updated: 10th of Oct. 2024

At Not Without IT, we value the privacy of our clients and visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and how you can control that data. By using our services or interacting with our website, you agree to the terms outlined in this policy.

1. What Data We Collect

We collect the following information from our clients and users:

• Name: First and last name.

• Email Address: For communication purposes.

We do not collect sensitive information beyond this unless explicitly required for specific services.

2. How We Use the Data

The information we collect is used solely for:

• Communication: We use your name and email address to respond to your inquiries, support requests, and to provide updates about our services.

• Service Delivery: When applicable, your email is used for authentication purposes (such as using Google OAuth for secure login processes).

We do not sell, rent, or share your personal information with third parties except as outlined in this policy.

3. Data Storage and Security

We take data security seriously. The personal data we collect is:

• Encrypted and Stored: All collected data is encrypted and stored securely in our cloud environments, which include Amazon AWS and Apple iCloud.

• Limited Access: Only authorized personnel have access to your data to perform necessary functions, and they are bound by confidentiality agreements.

4. Third-Party Services

We integrate third-party services, including Google OAuth, to provide secure login and authentication options. These services may have their own privacy policies, which you can review for more details on how they handle your data.

5. Data Protection and User Rights

You have the right to:

• Request Data Removal: At any time, you may request that we delete your personal information from our systems.

• Access Your Data: You may also request access to the information we have stored about you.

• Amend Your Data: If your personal information is incorrect, you can request changes or updates.

To exercise any of these rights, please contact us at [your contact email].

6. How We Protect User Data

We use industry-standard security practices to ensure the safety of your personal information, including:

• Encryption: All data is encrypted both in transit and at rest.

• Cloud Security: Our storage providers, Amazon AWS and Apple iCloud, implement stringent security measures to protect your data from unauthorized access or disclosure.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the practices of our company, please contact us at:

• Email: contact@notwithoutit.com

• Website: https://www.notwithoutit.com

Steps to Implement: We implement end-to-end encryption for both residential and business clients, keeping your data safe whether it’s stored locally or in the cloud. In addition, we configure secure VPN access for remote monitoring, ensuring that only authorized personnel can access sensitive information.